Use PassportsGo on your phone or computer
Everything moves into PassportsGo — the app on your phone, or go.passports.com on a computer. What works where.
my.passports.com is closing. Everything moves into PassportsGo, which works two ways: the app on your phone, or go.passports.com in a browser on your computer.
It's one account either way. Sign in with the same email, and anything you do on one shows on the other.
- Step 1
Get the app on your phone
Download PassportsGo from the App Store or Google Play and sign in with your email. There's no password.
Home opens on your tour 1, with today's plan, the latest announcements and chats.
- Step 2
Or use a computer
On a computer, go to go.passports.com and sign in the same way. It's the same PassportsGo, laid out for a big screen. The tabs run down the left side 1, and Home spreads your tour 2, chats and announcements across the page.
- Step 3
Find your group-leader tools
The group lists and reports you used on my.passports.com are under Admin 1. REPORTS 2 has Traveler Info, Dietary & Medical and Documents, and Financial 3 shows each traveler's balance. Only group leaders see Financial.
Announcements go on Updates: see Post an announcement.
Good to know
Where did my.passports.com go?
It's closing. Your group, your travelers, announcements and reports are all in PassportsGo now: the app, or go.passports.com in a browser.
What only works on the phone?
Sharing your own location, uploading videos, taking photos with the camera inside Chat or Photos, and saving photos to your device. Everything else works on a computer too.
Do I need both?
No. Use whichever suits you. They're the same account, so a post you write on your computer shows up on your phone.
How do I sign in?
With your email address and a 6-digit code. See Sign in to PassportsGo.
Who do I call if I'm stuck?
Call Passports at 1-800-332-7277.
Screens show a sample family and tour — your names, dates and amounts will differ. Checked against the app September 23, 2026.
Call us. A real person in Worcester picks up.
Monday to Friday, 8am to 4pm Eastern — and around the clock once your group is on tour. Or email passportsgo@passports.com.