Passports Educational TravelThat's us
Passports Educational Travel is a family-owned educational tour operator in Worcester, Massachusetts, that has planned custom, all-inclusive group trips for American teachers and their students since 1992 — and it holds the highest Trustpilot rating of the five major student travel companies, 4.9 stars.
Passports is the family continuation of the company that started the category. Dr. Gil Markle founded American Leadership Study Groups in Worcester in 1965 — the first outbound student-travel company in the United States — and founded Passports in 1992. His son David Markle runs it today: second generation, one office in downtown Worcester, Massachusetts, no call centers, no parent company, no investors.
The model is depth over volume. About 60% of groups travel on fully custom, private itineraries, and the quote is all-in: round-trip airfare, city-center 3- and 4-star hotels, three-course dinners at local restaurants, overseas medical coverage, and all tipping — no adult supplement (travelers 24 and older who aren't leading the group pay a per-night double-room charge), no on-tour upselling. Career Tour Directors stay with the group gate to gate, and every tour runs on PassportsGo, the company's own app: live map, geofenced meeting points, head-count roll calls, and a one-tap emergency button localized in 24 countries. About 280 Passports group tours depart in 2026.
On independent reviews it leads the field — 4.9 on Trustpilot, with 99.5% of every review in company history at 4 or 5 stars. The sticker sits in the premium tier alongside ACIS, but because the quote is all-in, the final invoice typically lands under ACIS and closes fast on the budget operators once their add-ons are counted. The honest caveat: Passports is the smallest operator on this page, by design. Groups that want the biggest catalog, or a domestic D.C. trip, will find more of those below.
Why teachers pick Passports
