Fill out your Chaperone Application
Five short steps in PassportsGo: about you, your address, contact, your tour and room, then review and sign.
If you're traveling as a chaperone, your Chaperone Application lives in PassportsGo: five short steps, about five minutes, and most of it is already filled in from what Passports has on file. When you sign it, you also agree to the Group Leader Terms and Conditions.
Everything must match your passport. You can submit the application only once, so check your answers before you sign.
Before you start
- PassportsGo on your phone, or go.passports.com in a browser — signed in as yourself, the chaperone.
- Your passport, to check your name, date of birth and sex against it.
- Step 1
Open your application
Tap My Account on Home (or the person icon at the top right). If you also look after a traveler on the trip, tap your own name first.
On your record, under Forms & consent, tap Chaperone Application 1. Until you've submitted it, it says Action needed — about 5 minutes.

- Step 2
Tell us about you
Step 1, About you, starts with Your legal name 1, filled in from Passports' records. It must match your passport exactly, with no nicknames. No middle name? Tick I have no middle name.
If Passports already has your date of birth, it's shown as on file 2. If not, type it as MM/DD/YYYY or pick it from the calendar. Then choose your Sex (as on your passport) 3 and tap Continue.
Chaperones aren't asked for a Social Security number.

- Step 3
Check your home address
Step 2 is your Home mailing address, where Passports mails your documents. It's filled in from your record 1: check it, and fix anything that has changed.
Living outside the US? Tap Other country 2 and type the country, then put your province or region and your postal code on the second line. Tap Continue.

- Step 4
Add your contact details
Step 3 is Contact. Your email is shown as Passports has it; to change it, contact Passports. Check your Cell phone 1.
Under Your phone on tour, turn on what applies, like I'll have this cell phone with me on tour 2, It's linked to WhatsApp or I'll have an international data plan. It helps your Tour Director and Passports reach you abroad.
Below, check your Emergency contact 3: someone at home Passports can call if they can't reach you. It's optional but recommended; give a name and a phone number together. Tap Continue.

- Step 5
Choose your room
Step 4, Your tour, shows the tour and dates Passports has on file. Flying from another city, or staying on after the group? Tap Leaving from another city or extending your trip? 1 to send Passports a request.
Under Your room, chaperones share a double room with another chaperone at no charge. Prefer your own room? Turn on Request a single-room upgrade (additional fee) 2, and Passports contacts you with the cost.
Under Passport, a line like Passport photo still needed 3 tells you what's missing. You can submit your application now and add it next. Tap Review.
The single-room upgrade costs extra, and Passports contacts you with the price. You'll see the switch only when your room on file is a double or twin.

- Step 6
Check your answers
Step 5, Review & sign, starts with Check your answers: everything you entered, card by card. If you asked for a single-room upgrade, Your room says so 1.
To change something, tap Edit 2 on that card. When you're done there, Back to review brings you straight back.

- Step 7
Agree and sign
Scroll down to the Group Leader Terms and Conditions. Read them in the box, or tap Read full screen 1. Then tick the box 2 to agree to them and to the Participant Terms and Conditions and Release and Agreement.
Under Sign your application, type your full name 3. That's your electronic signature, so it must start with your first name and end with your last name. Then tap Sign & submit 4.
You can submit your application only once. After that, changes go through Passports, so check everything before you tap Sign & submit.

- Step 8
You're done
Application submitted. Under What's next, PassportsGo shows where Passports emailed your confirmation 1, and anything still missing, like a photo of your passport: Add now takes you there. Tap Done 2.
Back on your record, the row now says Submitted with the date. Open it any time to see what you filed.

Good to know
Do I need my Social Security number?
No. Chaperones are never asked for one. If PassportsGo asks you for it, update the app: an older version showed an optional field.
Can I save it and finish later?
No. Your answers are saved only when you sign and submit. Going back takes you to the step before, and if you leave the application, PassportsGo asks Leave the application? first. It takes about five minutes, so do it in one go.
I made a mistake after submitting.
You can submit the application only once. To change something, call Passports at 1-800-332-7277. Open the application in PassportsGo any time to see exactly what you filed.
My date of birth is wrong.
Once Passports has it, the application shows it as On file — call us if this is wrong. Call Passports at 1-800-332-7277. More than 120 days before departure, you can also fix it yourself: on your record, tap Contact & people, then the pencil at the top.
My name is grayed out.
From 120 days before departure, names are locked, because airline tickets are issued from them. The application says so; call Passports at 1-800-332-7277 if anything is wrong.
I can't find the application.
It's on a chaperone's own record only. If you also look after a traveler, open your own name in My Account, not your traveler's. If it's missing there, call Passports at 1-800-332-7277.
Screens show a sample family and tour — your names, dates and amounts will differ. Checked against the app September 26, 2026.
Call us. A real person in Worcester picks up.
Monday to Friday, 8am to 4pm Eastern — and around the clock once your group is on tour. Or email passportsgo@passports.com.
