Update your own details and application
Your own record — passport, dietary needs, contacts — and your Group Leader Application.
You travel too, so PassportsGo keeps a record for you just like each traveler's: your passport, dietary needs and contacts. It's also where you fill in and sign your Group Leader Application.
- Step 1
Open your own record
Tap My Account on Home (it's under Admin too). Under People you manage, tap your name 1: it says You — Group Leader 2.
- Step 2
See what's left to do
Your record has the same sections a family's has. Red numbers mark what still needs you: here, your Passport Information 1 and your Group Leader Application 2, which takes about 5 minutes.
Passport, dietary needs and luggage work exactly as they do for families: see Add passport details.
- Step 3
Fill in your application
Tap Group Leader Application. It's five short steps 1, from About you to Review & sign, with what Passports already has filled in. Your name must match your passport exactly 2.
Once you've signed, the row says Submitted and the date. Step by step: see Fill out your Group Leader Application.
Good to know
Do my chaperones fill this in too?
Yes, on their own record: a Chaperone Application, the same five steps without the Social Security number. They sign in as themselves: see Fill out your Chaperone Application.
My date of birth is missing or wrong.
Fix it on your record: Contact & people, then the pencil. A blank Date of birth or Sex can always be filled in, and one on file can be changed until 120 days before departure. After that, or on a convention trip, call Passports at 1-800-332-7277. Your email can't be changed there: ask Passports.
I made a mistake after submitting.
Call Passports at 1-800-332-7277: once submitted, the application can't be changed in the app.
Where's my room?
Room Type on your record shows your room type, and the application repeats it on its Your tour step.
Screens show a sample family and tour — your names, dates and amounts will differ. Checked against the app September 26, 2026.
Call us. A real person in Worcester picks up.
Monday to Friday, 8am to 4pm Eastern — and around the clock once your group is on tour. Or email passportsgo@passports.com.