PassportsGo help · Group leaders · Settings, your account & support

Fill out your Group Leader Application

Five short steps in PassportsGo: about you, your address, contact, your tour, then review and sign.

About 5 minutes iPhone, Android & the web Group leaders 8 steps

Your Group Leader Application lives in PassportsGo: five short steps, about five minutes, and most of it is already filled in from what Passports has on file. When you sign it, you also agree to the Group Leader Terms and Conditions.

Everything must match your passport. You can submit the application only once, so check your answers before you sign.

Before you start

  • PassportsGo on your phone, or go.passports.com in a browser — signed in as yourself, the group leader.
  • Your passport, to check your name, date of birth and sex against it.
  • Your Social Security number.
  1. Step 1

    Open your application

    Tap My Account on Home (or the person icon at the top right). Under People you manage, tap your own name: it says You — Group Leader.

    On your record, under Forms & consent, tap Group Leader Application 1. Until you've submitted it, it says Action needed — about 5 minutes.

    Karen Whitfield's record in PassportsGo: Contact & people, then Forms & consent with Passport Information and Group Leader Application marked Action needed, then Finance, Room Type and Ask Passports
  2. Step 2

    Tell us about you

    Step 1, About you, starts with your legal name, filled in from Passports' records. It must match your passport exactly, with no nicknames. No middle name? Tick I have no middle name 1.

    If Passports doesn't have your date of birth yet, type it as MM/DD/YYYY or pick it from the calendar 2. Then choose your Sex (as on your passport) 3.

    As the main group leader, you're also asked for your Social Security number 4. It's required, kept private and never emailed. Tap Continue.

    Step 1 of 5, About you: I have no middle name ticked, the last name Whitfield, the date of birth 03/14/1982 typed in, Female selected, and the Social Security number typed in, hidden as dots
  3. Step 3

    Check your home address

    Step 2 is your Home mailing address, where Passports mails your documents. It's filled in from your record 1: check it, and fix anything that has changed.

    Living outside the US? Tap Other country 2 and type the country, then put your province or region and your postal code on the second line. Tap Continue.

    Step 2 of 5, Home address: United States selected, 41 Maple Avenue, Maplewood, MA 01999, with Back and Continue buttons
  4. Step 4

    Add your contact details

    Step 3 is Contact. Your email is shown as Passports has it; to change it, contact Passports. Check your Cell phone 1.

    Under Your phone on tour, turn on what applies, like I'll have this cell phone with me on tour 2, It's linked to WhatsApp or I'll have an international data plan. It helps your Tour Director and Passports reach you abroad.

    Below, add an Emergency contact 3: someone at home Passports can call if they can't reach you. It's optional but recommended; give a name and a phone number together. Tap Continue.

    Step 3 of 5, Contact: the email karen.whitfield@example.com, the cell phone 508-555-0110, Your phone on tour with I'll have this cell phone with me on tour turned on, and Emergency contact below
  5. Step 5

    Check your tour and room

    Step 4, Your tour, is already on file: the tour, when you leave and when you're back. Flying from another city, or staying on after the group? Tap Leaving from another city or extending your trip? 1 to send Passports a request.

    Under Your room: as the main group leader, you have a single room at no charge, except on ferries and overnight trains 2.

    Under Passport, Passport details still needed 3 means Passports doesn't have them yet. You can submit your application now and add them next. Tap Review.

    Step 4 of 5, Your tour: Italy: Rome, Florence & Venice, departing November 13, 2026 from Boston Logan (BOS) and returning November 22, 2026; Your room: Single, at no charge as the main Group Leader; Passport details still needed
  6. Step 6

    Check your answers

    Step 5, Review & sign, starts with Check your answers: everything you entered, card by card. Your Social Security number shows only its last four digits 1.

    To change something, tap Edit 2 on that card. When you're done there, Back to review brings you straight back.

    Step 5 of 5, Review & sign: Check your answers, with About you (Karen Whitfield, March 14, 1982, Female, SSN ending 4321), Home address and Contact cards, each with an Edit button
  7. Step 7

    Agree and sign

    Scroll down to the Group Leader Terms and Conditions. Read them in the box, or tap Read full screen 1. Then tick the box 2 to agree to them and to the Participant Terms and Conditions and Release and Agreement.

    Under Sign your application, type your full name 3. That's your electronic signature, so it must start with your first name and end with your last name. Then tap Sign & submit 4.

    You can submit your application only once. After that, changes go through Passports, so check everything before you tap Sign & submit.

    The end of Review & sign: the terms box with Read full screen, the agreement box ticked, Sign your application with Karen Whitfield typed as the signature, and the Sign & submit button
  8. Step 8

    You're done

    Application submitted. Under What's next, PassportsGo shows where Passports emailed your confirmation 1, and anything still missing, like your passport details: Add now takes you there. Tap Done 2.

    Back on your record, the row now says Submitted with the date. Open it any time to see what you filed.

    Application submitted: Thank you, Karen! What's next: a confirmation emailed to karen.whitfield@example.com, Passports reviews your application, Add your passport details with an Add now button, and a Done button

Good to know

Can I save it and finish later?

No. Your answers are saved only when you sign and submit. Going back takes you to the step before, and if you leave the application, PassportsGo asks Leave the application? first. It takes about five minutes, so do it in one go.

I made a mistake after submitting.

You can submit the application only once. To change something, call Passports at 1-800-332-7277. Open the application in PassportsGo any time to see exactly what you filed.

My date of birth is wrong.

Once Passports has it, the application shows it as On file — call us if this is wrong. Call Passports at 1-800-332-7277. More than 120 days before departure, you can also fix it yourself: on your record, tap Contact & people, then the pencil at the top.

My name is grayed out.

From 120 days before departure, names are locked, because airline tickets are issued from them. The application says so; call Passports at 1-800-332-7277 if anything is wrong.

Do my chaperones fill this in too?

Yes. Each chaperone signs their own Chaperone Application, signed in to PassportsGo as themselves, and chaperones aren't asked for a Social Security number. Send them Fill out your Chaperone Application.

I can't find the application.

It's on your own record only, not on your travelers' records: in My Account, tap your own name. If it's missing there, call Passports at 1-800-332-7277.

Still stuck?Call Passports at 1-800-332-7277 (Mon–Fri, 8am–4pm Eastern) or email passportsgo@passports.com. Real people in Worcester, Massachusetts.
All group leader guides

Screens show a sample family and tour — your names, dates and amounts will differ. Checked against the app September 30, 2026.

Still need a hand?

Call us. A real person in Worcester picks up.

Monday to Friday, 8am to 4pm Eastern — and around the clock once your group is on tour. Or email passportsgo@passports.com.