Make someone an admin
Open their Permissions, tick Admin Functions, and save — or fine-tune what they can see.
Admins help you run the tour: they can post announcements, manage the location tools, delete photos and change permissions. Make a chaperone an admin, or fine-tune what anyone can see and do.
Before you start
- The person is on the app. Someone who hasn't signed in yet has no permissions to set.
- Step 1
Open their details
Open the Traveler List (Travelers on Home) and tap the person, like Rachel Nguyen 1.
- Step 2
Tick Admin Functions
Scroll down to Permissions 1. Tick Admin Functions 2. The other boxes set what they can see and do: the Traveler List, traveler details, chat and photos. Admins always have the Traveler List: View Traveler List matters only for someone who isn't an admin. If your Group Settings hide the list from this person, a note under it says so: tick the box to let them see it anyway.
Tap Save Permissions 3. Only the boxes you changed are saved.
Group leaders always have admin rights: your own Admin Functions box can't be unticked.
- Step 3
Change how they're listed (optional)
Display Settings 1 change how the person appears in the Traveler List, for example as a chaperone. It doesn't change their permissions. Pick under Show as and tap Save Display Setting 2.
Good to know
Who can change permissions?
The group leader, and admins (Manage Permissions is part of Admin Functions).
What else do admins see on the Traveler List?
The Reports row (Copy emails and every report but Financial), and the Waitlisted section if your tour has one. They can look at the waitlist, but only you can ask Passports to add someone from it. Message group and Add a visitor, at the top of the list, are yours alone.
Who sees the Traveler List?
Everyone on the tour, unless you change it: in Admin › Group Settings, under Traveler List, you can show it to Travelers and chaperones only, or to Only admins. You and your admins always see it. See Use the Traveler List.
How do I add a chaperone?
Name and invite them from your Chaperones page: see Name and invite your chaperones. Once they've signed in to PassportsGo, you can make them an admin here.
Can admins see the families' money?
No. Balances are for the group leader only.
Screens show a sample family and tour — your names, dates and amounts will differ. Checked against the app October 12, 2026.
Call us. A real person in Worcester picks up.
Monday to Friday, 8am to 4pm Eastern — and around the clock once your group is on tour. Or email passportsgo@passports.com.