PassportsGo help · Parents & travelers · On tour

Check the itinerary

The Tour tab: the day-by-day plan, tour info, flights and hotels.

About 2 minutes iPhone, Android & the web Parents, guardians & travelers 4 steps

The Tour tab has the whole trip: the plan for every day, the flights and the hotels. Parents at home can follow along too.

  1. Step 1

    Open the day-by-day plan

    Tap Tour. Itinerary 1 lists every day of the trip, and during the tour today is marked TODAY 2. Tap a day to open it.

    Info 3 sums up the trip: the countries, hotels, transportation and meals.

    The Tour tab: Itinerary, Info, Flights and Hotels, with Day 1 to Day 6 listed and Day 3, Ancient Rome, marked TODAY
  2. Step 2

    See the day

    Each day 1 lists what's planned, with times: meals, visits and the hotel for the night.

    Plans can change on tour. Your group leader and Tour Director post changes in Updates.

    Day 3, Ancient Rome: breakfast at the hotel at 7:30 AM, a Colosseum and Roman Forum guided visit at 9:00 AM, the Pantheon at 2:30 PM, dinner in Trastevere at 7:00 PM, and the hotel
  3. Step 3

    Check the flights

    Flights 1 shows the flight plans you or your traveler are on: the Departure 2 and the Return 3, with flight numbers, times and dates. Times are local to each airport.

    Flights: Flight Bulletins, Showing only the flight plans you or your traveler are on; the Maplewood High School flight plan, 10 passengers, with a note to be at the airport 3 hours early, the departure from Boston to Rome and the return from Venice to New York
  4. Step 4

    See the hotels

    Hotels 1 lists where the group stays 2: each hotel's city, nights and dates. Tap a hotel to see more about it.

    Hotels: 3 hotels, 8 nights: Hotel Aurelio Roma in Rome for 3 nights, Hotel Giardino Fiorentino in Florence for 2, and Hotel Laguna Mestre in Venice for 3

Good to know

The flights aren't there yet.

Passports adds them once the group's flights are set, usually closer to departure. Until you or your traveler is on a flight plan, Flights says No flight plans available. A traveler who didn't buy airfare from Passports meets the group at the first hotel, and Flights says so.

Why don't I see everyone's flights?

Flights shows only the flight plans you or your traveler are on. If the group flies on more than one plan, your group leader and Tour Director see them all.

Where's my traveler's room?

On your traveler's page (My Account on Home), Room Type shows the room booked for them. Roommates show there too once the group leader shares them. See your traveler's room type and roommates.

Still stuck?Call Passports at 1-800-332-7277 (Mon–Fri, 8am–4pm Eastern) or email passportsgo@passports.com. Real people in Worcester, Massachusetts.
All parent & traveler guides

Screens show a sample family and tour — your names, dates and amounts will differ. Checked against the app October 12, 2026.

Still need a hand?

Call us. A real person in Worcester picks up.

Monday to Friday, 8am to 4pm Eastern — and around the clock once your group is on tour. Or email passportsgo@passports.com.