PassportsGo help · Parents & travelers · On tour

Read updates, vote and comment

The Updates tab — new posts, polls and comments.

About 2 minutes iPhone, Android & the web Parents, guardians & travelers 3 steps

Updates is where the group leader and the Tour Director post announcements: meeting times, reminders, the plan for tomorrow. Some posts have a poll, and you can comment on them.

  1. Step 1

    Open Updates

    Tap Updates. The newest posts are at the top, and NEW 1 marks the ones you haven't opened. Tags under a post show it has a poll or comments. Tap a post 2 to read it all.

    The Updates tab: Tonight's dinner from the Tour Director with Poll and Comment tags, Money tip from the group leader and Welcome to Rome!, each marked NEW
  2. Step 2

    Vote in a poll

    If the post has a poll 1, tap your choice 2. Your vote counts right away, and you can change it later. The results show once you've voted.

    Tonight's dinner: pick your main course below, with a poll: Select one option, 6 total votes, Cacio e pepe, Lasagna, Pizza margherita
  3. Step 3

    Comment

    Comments 1 are under the post. Type yours under Add a comment 2 and tap Submit 3. Everyone who can see the post can read it.

    Comments (1): Rachel Nguyen, meet in the lobby at 6:40; Add a comment with a question typed, and Submit

Good to know

Do I get a notification for new posts?

Yes. New announcements come by email right away. Notifications and texts follow the clock: at home, they wait until morning between 9 PM and 8 AM, unless the post is urgent.

My traveler sees posts I don't.

The group leader can post something for travelers only. Parents and guardians don't see those.

A post shouldn't be there.

Tap the orange flag at the bottom of the post to flag it. The group leaders are notified.

Still stuck?Call Passports at 1-800-332-7277 (Mon–Fri, 8am–4pm Eastern) or email passportsgo@passports.com. Real people in Worcester, Massachusetts.
All parent & traveler guides

Screens show a sample family and tour — your names, dates and amounts will differ. Checked against the app September 23, 2026.

Still need a hand?

Call us. A real person in Worcester picks up.

Monday to Friday, 8am to 4pm Eastern — and around the clock once your group is on tour. Or email passportsgo@passports.com.