PassportsGo help · Parents & travelers · On tour

Play a City Quest

Follow the walking quest stop by stop: answer the questions, snap team photos, try the side quests.

About 3 minutes iPhone, Android & the web Travelers and chaperones 5 steps

On some days your group leader starts a City Quest: your group walks from stop to stop through the city, reading a little history, answering a question and snapping a team photo at each one. Your team shares one quest, and everyone follows along on their own phone.

  1. Step 1

    Open the quest

    When the quest starts you get a notification, and Home shows the quest 1. Tap it.

    Home with the green City Quest card: Fountains, Temples & a Few Coins, Continue
  2. Step 2

    Walk to the next stop

    The map shows your team as a blue dot and the way to the next stop 1. Walking directions 2 opens your phone's maps.

    The stop opens by itself when you get there. If it doesn't, tap We're here 3.

    Stop 2 of 4, Piazza Navona: Head to your next stop, a map with the team's blue dot at the Pantheon and the walking route to the stop, Walking directions, and We're here
  3. Step 3

    Answer the question

    Read the stop's story together, then answer its question 1: tap an answer. A wrong answer gets another try, and some questions offer a hint.

    Piazza Navona: the stop's story, the question How many fountains are in Piazza Navona? with the answers One, Two and Three, and the team photo card
  4. Step 4

    Snap a photo and move on

    A team photo is optional but fun: Add team photo 1. When your team is ready, tap Next stop 2.

    Correct — Three! Then Add team photo, and the Next stop button
  5. Step 5

    Try the Side Quests

    The camera at the top of the quest opens the Side Quests 1: photo challenges you can do anywhere along the way for bonus points, like the most unusual gelato flavor you can find 2. Tap Add to send your photo. The number on the camera is how many are left.

    Always ask before photographing people.

    Side Quests: photo challenges such as Gelato flavors, A Roman doorway and Vespa spotting

Good to know

Can I look back at an earlier stop?

Yes. Use the arrows beside the stop's name at the top, or tap the name for the list of stops. Your team's place in the quest doesn't change.

Can parents follow along?

Parents don't play. When the quest ends, the recap on Home shows the route, the teams and their photos.

I don't see a City Quest.

Your group leader starts each quest on the day. If your group isn't doing one, there's nothing to see.

Still stuck?Call Passports at 1-800-332-7277 (Mon–Fri, 8am–4pm Eastern) or email passportsgo@passports.com. Real people in Worcester, Massachusetts.
All parent & traveler guides

Screens show a sample family and tour — your names, dates and amounts will differ. Checked against the app September 24, 2026.

Still need a hand?

Call us. A real person in Worcester picks up.

Monday to Friday, 8am to 4pm Eastern — and around the clock once your group is on tour. Or email passportsgo@passports.com.