PassportsGo help · Group leaders · Recruiting & enrollment

Message your interest list

Send an email or text with an Enroll button to everyone on your list — and see what families receive.

About 3 minutes iPhone, Android & the web Group leaders 3 steps

Invite the families on your interest list by email, text or both. Every message carries a See the trip and enroll button or link to your enrollment page, and a way to opt out. Replies come to your email.

  1. Step 1

    Choose who gets it

    On the Recruitment tab, tap Message the list. Pick Everyone 1 or Not yet messaged 2, or tick people one by one.

    Enrolled families and anyone who opted out are never included. Tap Next: the message 3.

    Message the list, step 1 of 3: Who gets this, with Everyone (4) selected, Not yet messaged (2) and None, four people ticked, and Not included listing the enrolled and opted-out contacts
  2. Step 2

    Write the message

    Start from a template 1: an Invitation, an Info night, a Deadline reminder, or Something else. Send it as an Email 2, a Text 3 or both, and make the words your own, from the Subject 4 down.

    The enrollment button and the opt-out line are added for you.

    Only text families who have asked you about the trip. Texts come from Passports with your name.

    Step 2 of 3: Start from Invitation, Info night, Deadline reminder or Something else; Send as Email and Text; the email's subject and message, written for the trip
  3. Step 3

    Check it and send

    The last step shows exactly what families get: the email with its See the trip and enroll button 1, and the text, which ends "Reply STOP to opt out."

    Tap Send me a test 2 to get it yourself first. Then tap Send to … people 3.

    Step 3 of 3: the email preview with a See the trip and enroll button and an opt-out line, the text message preview ending Reply STOP to opt out, Send me a test, and Send to 4 people

Good to know

It says messages are not switched on for my group.

Sending is being turned on group by group. Contact Passports; in the meantime you can keep building your list.

Do families get a PassportsGo sign-in link?

No. The button takes them to your enrollment page. They join PassportsGo after they enroll.

Where do replies go?

To your email.

Can I see what I sent before?

Yes. Messages sent on the Recruitment tab lists each batch: when, and how many emails and texts went out.

Can I email the interest list and my travelers together?

Yes, by email only: tap Message group at the top of the Traveler List and tick Interest list along with Travelers, Guardians or Chaperones, or on its own. The interest list gets its own version with the See the trip and enroll button, and its chip is grayed out once enrollment closes. Its Sent messages also lists what you sent from the Recruitment tab.

Can I write from my own email instead?

Yes. On the Recruitment tab, Copy emails, beside Add contacts, copies your interest list's addresses, minus anyone who unsubscribed, ready to paste into the Bcc line.

Still stuck?Call Passports at 1-800-332-7277 (Mon–Fri, 8am–4pm Eastern) or email passportsgo@passports.com. Real people in Worcester, Massachusetts.
All group leader guides

Screens show a sample family and tour — your names, dates and amounts will differ. Checked against the app September 30, 2026.

Still need a hand?

Call us. A real person in Worcester picks up.

Monday to Friday, 8am to 4pm Eastern — and around the clock once your group is on tour. Or email passportsgo@passports.com.