PassportsGo help · Group leaders · On tour

Run a City Quest

Set up a walking quest for the whole group or in teams, and print the answer key.

About 4 minutes iPhone, Android & the web Group leaders and admins 9 steps

A City Quest is a walk through a city on your tour: a string of stops, each with a short story, a question and a team photo. You start it on the day, for the whole group together or as teams racing each other, and everyone follows along on their own phone.

  1. Step 1

    Find City Quests

    Tap Admin. Under Activities, tap City Quests 1.

    The Admin tab: Activities, with City Quests
  2. Step 2

    Pick a quest

    Tap a quest to open it 1. Each one says where it walks, how many stops it has and the city.

    New to City Quests? Instructions at the top of the list is a how-to for leaders: tap it to read.

    City Quests: Fountains, Temples & a Few Coins, Rome, the Pantheon to the Spanish Steps
  3. Step 3

    Read the introduction

    The quest opens with its story, How it works 1 and Stay safe 2: good things to read to the group. Then tap Set up the walk 3.

    The quest's introduction: the story, How it works, Stay safe, and the Set up the walk button
  4. Step 4

    Choose your stops

    The map draws the walking route through the stops 1, with how far and how long you'll walk 2. The recommended stops are already ticked: tap a stop to drop it or add it back.

    Choose your stops: a map of Rome with four numbered stops joined by the walking route, about 2.1 km and 30 minutes of walking, and the ticked stops
  5. Step 5

    Add an extra, then confirm

    Stops marked Optional 1 are extras and start unticked. When the list is right, tap Continue 2.

    The stop list: Piazza di Pietra marked Optional and unticked, 4 of 5 stops selected, and the Continue button
  6. Step 6

    Start the quest

    Your walk shows the route once more. Tap Start (whole group) 1 to walk together, or Set up teams 2 to race.

    Print guide & answer key 3 makes a PDF with every stop and every answer: keep it away from the players.

    The start buttons unlock once your tour has begun. Starting sends everyone traveling a notification.

    Your walk: the route through 4 stops, about 2.1 km and 30 minutes of walking, Start (whole group), Set up teams, and Print guide & answer key
  7. Step 7

    Racing? Make the teams

    Choose the Number of teams 1. Everyone starts under Not participating: tap a person to pick their team, or drag them by the handle. Anyone left there sits this one out. Tap Start 2 when the teams are ready.

    Set up teams: three teams, still empty, and everyone under Not participating; Start at the top
  8. Step 8

    Lead from the quest

    Playing as a whole group, you're on the team too: the quest opens from Home or City Quests with an Admin bar on top that only leaders see. It has Progress 1, and Game controls 2 to end the quest (results are kept), restart it, or cancel it (progress is deleted).

    Racing teams you're not on? Open the quest from City Quests and tap Watch.

    The quest as the leader sees it: the Admin bar with Progress and Game controls above the stop, Piazza Navona, answered
  9. Step 9

    Check progress

    Progress starts with the Quest stops 1: tap one for its clue, answer and directions, handy when someone needs a hand. Below, the map shows where everyone is, then each team's score.

    Progress, admin only: the four quest stops, everyone on the map around the Pantheon, and the Whole Group's score

Good to know

I don't see City Quests under Admin.

The section appears when there's a quest for one of your tour's cities and City Quests is switched on for your group. Expecting one? Ask Passports.

Does everyone need the app?

No. Teams are made from everyone traveling, app or not. Each team plays on its members' phones, so a traveler without the app simply walks with their team.

What do parents see?

Parents don't play. Once the quest ends, everyone, parents included, can open the recap from Home: the route, the teams and their photos.

Still stuck?Call Passports at 1-800-332-7277 (Mon–Fri, 8am–4pm Eastern) or email passportsgo@passports.com. Real people in Worcester, Massachusetts.
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Screens show a sample family and tour — your names, dates and amounts will differ. Checked against the app September 24, 2026.

Still need a hand?

Call us. A real person in Worcester picks up.

Monday to Friday, 8am to 4pm Eastern — and around the clock once your group is on tour. Or email passportsgo@passports.com.