PassportsGo help · Parents & travelers · Payments

Buy an add-on

Optional extras your tour offers — pay now or add them to your balance.

iPhone, Android & the web 4 steps

After you enroll, your tour may still offer extras: travel protection, optional excursions, or an extension. Add them in PassportsGo and pay now, or add them to your balance.

  1. Step 1

    Open Add-ons

    On Home, tap Account and choose your traveler. Then tap Add-ons 1.

    If Add-ons says Soon, it isn't switched on for your group yet. To add travel protection or an excursion in the meantime, ask Passports.

    A traveler's account page with Finance, Add-ons (travel protection, excursions, extension), Fundraising and Rooming
  2. Step 2

    Pick your extras

    Already on this trip 1 lists what you have. Below are the extras you can still add, like Optional excursions 2. Each shows its price and the last day to add it. Tap Add 3 on the ones you want.

    Add-ons: the Ultimate Peace of Mind Plan already on this trip; optional excursions, a gondola ride in Venice ($55.00) and a pizza-making class in Florence ($69.00), each available until Dec 1, 2026
  3. Step 3

    Continue

    The bar at the bottom counts what you've added 1. Tap Continue 2.

    The gondola ride added; 1 add-on selected, $55.00, and Continue
  4. Step 4

    Choose how to pay

    Choose Pay now 1 or Add to my balance 2. Paying now from your bank account is free, and the payment is drafted within 1–2 business days; a card adds a 4% fee and is charged right away. Adding to your balance means nothing is charged today: you pay it with the rest of the trip.

    Then check the total and confirm.

    Your add-ons: the gondola ride, $55.00. How would you like to pay? Pay now or Add to my balance; then Pay with the bank account on file, another bank account, a saved Visa or a different card

Good to know

Why does my add-on say Pending?

It was paid from a bank account. It shows as pending until Passports drafts the payment, within 1–2 business days.

Can I still add travel protection?

If your tour still offers it, it's listed under Travel protection with the last day you can add it.

Still stuck?Call Passports at 1-800-332-7277 (Mon–Fri, 8am–4pm Eastern) or email passportsgo@passports.com. Real people in Worcester, Massachusetts.
All parent & traveler guides

Screens show a sample family and tour — your names, dates and amounts will differ. Checked against the app September 24, 2026.

Still need a hand?

Call us. A real person in Worcester picks up.

Monday to Friday, 8am to 4pm Eastern — and around the clock once your group is on tour. Or email passportsgo@passports.com.