PassportsGo help · Parents & travelers · Enrolling on passports.com

Review and submit

Check the passport name, accept the agreements, and wait for the confirmation.

About 2 minutes the web only Parents & guardians 3 steps

Step 3 shows everything you've entered, one last time. Submitting enrolls your traveler and sends your welcome email right away.

  1. Step 1

    Check everything

    Read it all. As the note at the top says 1, the traveler's name 2 must match their passport: check it letter by letter.

    To change something, click Edit 3 beside that part. You go back to that step; click Continue to come back here.

    Airlines charge to change a name on a ticket, so fix any spelling now.

    Step 3 of 3, Review & submit: the note to confirm the traveler's name matches the passport, then the Traveler section with Edit: Emma Grace Carter, August 14, 2010, Female
  2. Step 2

    Agree, then submit

    Tick the agreements 1: the Terms and Conditions, paperless billing, and text messages about the tour. The links open the full terms.

    Then click the button at the bottom 2. It says what happens: Submit enrollment, Submit & pay and the amount when something is charged today, or Join the waitlist.

    Paying by card? The card goes in the secure card form under Card details, above the agreements. Card details are entered directly with Square and never stored by Passports.

    Agreements, all three ticked: the Terms and Conditions and Release and Agreement, paperless billing, and text messages about the tour; then the Submit enrollment button
  3. Step 3

    Wait for the confirmation

    A box shows your enrollment being made 1. It usually takes 10–30 seconds. Keep the page open until it's done 2: don't refresh, go back or close the tab.

    Never submit the form twice. If the page stops or shows an error, see Waitlists and declined cards before you do anything else.

    Enrolling Emma…: we're creating the enrollment, setting up payment, and sending your welcome email; please don't refresh this page or press Back

Good to know

I closed the page before it finished.

Your enrollment may still have gone through. Don't submit again: call Passports at 1-800-332-7277 and we'll check.

Why won't it let me submit?

Something needs fixing: the form takes you to the step with the problem, marked in red. Unticked agreements turn red too.

Still stuck?Call Passports at 1-800-332-7277 (Mon–Fri, 8am–4pm Eastern) or email passportsgo@passports.com. Real people in Worcester, Massachusetts.
All parent & traveler guides

Screens show a sample family and tour — your names, dates and amounts will differ. Checked against the app September 24, 2026.

Still need a hand?

Call us. A real person in Worcester picks up.

Monday to Friday, 8am to 4pm Eastern — and around the clock once your group is on tour. Or email passportsgo@passports.com.