PassportsGo help · Parents & travelers · Trip details & forms

Tell us about dietary needs

Vegetarian, nut-free, gluten-free and more — locked 30 days before departure.

About 2 minutes iPhone, Android & the web Parents, guardians & travelers 5 steps

Tell Passports about your traveler's food allergies and dietary needs, so the restaurants on the tour can plan for them. You can change them until 30 days before departure.

Before you start

  • PassportsGo, signed in as the traveler or a parent or guardian.
  1. Step 1

    Open Dietary Restrictions

    On your traveler's page (My Account on Home), under Forms & consent, tap Dietary Restrictions 1. A red dot means it needs your review.

    Emma Carter's account page with Dietary Restrictions, Needs review, under Forms & consent
  2. Step 2

    Agree to share health information

    The page starts with how meals work on tour. The first time, a Sharing health information card asks your permission for Passports to keep this information and share it with the people who deliver the tour: your Tour Director, hotels, restaurants and other suppliers, your group leader and chaperones, and emergency medical providers.

    Tick its box 1, and the questions appear. Would rather not share it? Tap I'd rather not share this information 2.

    If you don't share it, Passports keeps nothing and the form counts as done, but it can't plan for needs it doesn't know about.

    Dietary Restrictions before anyone has answered: the Sharing health information card with an empty tick box beside the agreement and I'd rather not share this information under it, then the binding acknowledgement and a greyed-out Submit
  3. Step 3

    Tick what applies

    Under Please indicate any dietary restrictions below 1, tick each one that applies, like Nut-free 2. Nothing to report? Tick None 3.

    Dietary Restrictions: allergies and medical dietary restrictions with Vegetarian, Vegan, Pescatarian, Nut-free (ticked), Dairy-free, Shellfish-free, Gluten-free and None, then a field for other allergies
  4. Step 4

    Add details and submit

    Name any other allergy and how serious it is under Dietary Allergies (not listed above). Anything else, like a preference or the EpiPen, goes under Dietary Preferences & Notes 1.

    Tick the box below to confirm you understand these are binding, then tap Submit 2.

    Changed your mind about sharing? Withdraw permission, under the notes, deletes the information at Passports. Flying? Confirm your traveler's dietary needs with the airline too. Passports recommends calling the airline 7 days before departure.

    The bottom of the form: Dietary Allergies (not listed above), Dietary Preferences & Notes with Tree-nut allergy (carries an EpiPen), You agreed that Passports may keep and share this information with Withdraw permission, the binding acknowledgement ticked, and Submit
  5. Step 5

    Within 30 days of departure

    From 30 days before departure, the form is locked 1. To change something, email Passports or open a Help Center ticket: the change goes to the tour team. If you call 1-800-332-7277 instead, we'll ask you to confirm the change in writing. What's on file stays on the page, and Withdraw permission still works.

    Dietary information can no longer be edited online. Changes within 30 days of departure must be made by contacting Passports. Below it, Your dietary information on file: Nut-free, the dietary notes, confirmed 8/2/2026, and You agreed that Passports may keep and share this information with Withdraw permission

Good to know

Can every need be met overseas?

Passports passes every restriction to its partners, but not all can be met overseas. Meals are set menus, so the whole group is served together. The page explains more.

Who can change it?

A parent or guardian, or the traveler once they're 18, until 30 days before departure. A traveler under 18 who signs in sees the form but can't change it.

Still stuck?Call Passports at 1-800-332-7277 (Mon–Fri, 8am–4pm Eastern) or email passportsgo@passports.com. Real people in Worcester, Massachusetts.
All parent & traveler guides

Screens show a sample family and tour — your names, dates and amounts will differ. Checked against the app October 21, 2026.

Still need a hand?

Call us. A real person in Worcester picks up.

Monday to Friday, 8am to 4pm Eastern — and around the clock once your group is on tour. Or email passportsgo@passports.com.