For Parents & Travelers

Your passport's ready.
Here's everything else.

Packing guides, flight prep, arrival day, travel protection, FAQ for parents — and a direct line into PassportsGo with your full itinerary, group chat, and emergency contacts.

A young traveler exploring a new country
On this page
  • Log in to PassportsGo for your full itinerary
  • Pre-trip checklist, T-minus ninety days to departure
  • What a day on tour actually looks like
  • Travel protection & safety — the things parents ask
  • The full FAQ for parents
Already booked?

Everything you need is in the app.

Your full day-by-day itinerary, your hotels and flights, your group chat, your meeting points, live weather for where you are, dietary cards in the local language, and one-tap emergency contacts for every country on the tour.

Works on iPhone, Android, and the web. Your group leader sent you an invite the week you enrolled; if you can't find it, sign in with the email you used on the enrollment form.

In your pocket on tour
Today's itinerary
Meals, sites, free time
Group chat
Four channels, one app
Meeting points
Pin, time, walking directions
Dietary cards
Translated for every restaurant
Emergency line
One tap to Worcester, 24/7
Pack like a Tour Director

One carry-on.
Everything you need.

The teachers who've led fifteen trips pack lighter than the students on their first. Borrow their list. You can wash underwear in a hotel sink; you cannot un-break your back at 2 a.m. in the Rome train station.

  • Passport
    valid 6+ months past return
  • One carry-on + one personal item
    no checked bag, trust us
  • Broken-in walking shoes
    4–7 miles a day
  • Layers
    cathedral cold, cafe warm
  • Adapter + charger
    one per device, not an outlet strip
  • Copy of your passport ID page
    in a separate bag
  • Dietary/medical card (if applicable)
    translated — PGO has cards
  • A small journal
    students remember what they write down
Go deeper

In-depth traveler resources

Longer reads from our team and seasoned group leaders — packing strategies, cultural context, the questions parents ask.

See all →
Travel Burnout Is Real: How to Keep Students Energized on Tour
for group leaders

Travel Burnout Is Real: How to Keep Students Energized on Tour

Student travel burnout typically hits by day three or four — here are seven strategies teachers can use to keep groups energized and engaged throughout a tour

Read post
Snapshots with Substance: Helping Students Turn Travel Photos into Stories
for group leaders

Snapshots with Substance: Helping Students Turn Travel Photos into Stories

Travel photography can be a powerful storytelling and reflection tool for students. This guide gives educators prompts, photo challenges, and journaling techniques to make every shot meaningful

Read post
How to Turn Student Travel into a Career Exploration Opportunity
educational impact

How to Turn Student Travel into a Career Exploration Opportunity

International student travel can double as career exploration across fields like diplomacy, global business, tourism, and conservation. Here's how educators can make it happen

Read post
Top 10 Must-Have Apps for Student Travelers on Educational Tours
trip planning

Top 10 Must-Have Apps for Student Travelers on Educational Tours

Ten essential apps help student travelers navigate new cities, break language barriers, manage itineraries, and stay organized on educational tours abroad

Read post
How Educational Travel Helps Students Discover Hidden Strengths
educational impact

How Educational Travel Helps Students Discover Hidden Strengths

Educational travel reveals student strengths that traditional classrooms often miss — from navigating metros to supporting peers — and sends those students home more confident and curious

Read post
Peace of mind, included

PassportsCare travel protection.

Every traveler on every Passports tour is covered by PassportsCare. It's not an upsell, it's not a “premium tier,” and it's not on a different page behind a checkbox you forgot to tick.

Emergency medical
Trip interruption
Lost baggage
24/7 assistance
Medical evacuation
Optional CFAR add-on
Every traveler. Every tour.
Underwritten by a licensed U.S. carrier. Claims are handled by a 24/7 English- speaking assistance desk that speaks directly to your Tour Director.
For parents

The questions parents ask us first.

There are thirty-seven of these in the full FAQ. These are the five we hear on every phone call.

How does supervision actually work?

A full-time Tour Director — a local professional who does this for a living — is with the group every day, gate to gate. The group leader (usually your teacher) is the adult-in-charge for policy decisions. Our 24/7 line in Worcester is one tap away in PassportsGo for either of them.

Will my student have their phone?

Yes, and they'll use it — that's how the group stays coordinated. PassportsGo works on iOS, Android, and the web; students chat with their group, get meeting-point push reminders, share photos on a moderated feed, and have emergency numbers one tap away. You'll have a parent channel to keep in touch.

What if my student has a food allergy or dietary restriction?

Tell us before you fly and it's in your file from day one. PassportsGo generates a translated dietary card your student can hand to any server. Our Tour Directors know which restaurants can handle each restriction — gluten-free, nut-free, halal, kosher, vegetarian, vegan — in every city we visit.

What does PassportsCare actually cover?

Emergency medical evacuation, in-country medical care, trip interruption, lost baggage, and 24/7 assistance. It's included in every tour price. There's an optional Cancel-For-Any-Reason add-on if you want total flexibility.

How do I reach my student in an emergency?

Three ways: message them directly in PassportsGo (they'll get a push notification even on Wi-Fi only); message the group leader in the parent channel; or call our 24/7 Worcester line at 1-800-332-7277 and we'll reach the Tour Director on the ground.

Full parent FAQ
Still have a question?

Real humans in Worcester.
Not a call center, not a chatbot.

Monday through Friday, 9 to 5 ET, someone who knows your tour picks up. Weekends and off-hours, our 24/7 line in PassportsGo reaches a Tour Director or an on-call dispatcher the same way.