For Group Leaders

Decades of group organizers.
One verdict.

Real testimonials from real teachers — sorted by what mattered to them.

Plan a trip 1-800-332-7277
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150k+Students abroad
1992Family-owned since
A teacher-led group of students
What teachers tell us
  • Hotels — City-center comfort, every night.
  • Meals — Authentic, local, three-course.
  • Tour Directors — Twenty years' experience, gate to gate.
  • Customer Service — One person, start to finish.
  • Overall Experience — The whole trip, top to bottom.
Group Leader spotlight

Real teachers. Real stories.

Three Passports Group Leaders on what makes the difference after a tour wraps — in their own words.

Introducing
Michael Jordan

A history teacher from Ramona, California, with 20+ years of educational travel experience.

Introducing
Lori Galiana

A social studies teacher from Marco Island, Florida, traveling yearly with Passports.

Introducing
Amelia Thomas

A French teacher who recently went on her first educational tour abroad with her students.

I'm really grateful for the open mindedness and taking my requests to make something off the beaten path work. Working with everyone has been great. Honestly, that's another reason I would not switch; there has not been a soul at Passports that has not been great to work with.

Jill Tenny, Group Organizer · Philadelphia, PA

119 stories below — every one of them written, unedited, by a real Passports group leader after a real tour.

Hotels

City-center comfort, every night.

25 stories about hotels.

service was good. Our hotel was adjacent to Victoria station which helped get us to venues
Group leader · Hotels
A step up again. Great breakfast. Nice rooms. LOVED being in this town for the first time!
Group leader · Hotels
Fabulous hotel, loved it and would stay there again if ever in London on personal business.
Group leader · Hotels
This hotel was very good. The location was very good, and the overall cleanliness was good.
Group leader · Hotels
The trip exceeded my expectations! Students and chaperones were impressed with the quality.
Group leader · Hotels
Nice, clean hotel. Good food, they even had scrambled eggs & bacon! And a helpful staff.
Group leader · Hotels
We loved how close our hotel was to the metro... we would use it again based on its location.
Group leader · Hotels
The hotel and breakfast were wonderful. Our room was fantastic - couldn't have asked for more.
Group leader · Hotels
Wish I had discovered your company earlier in my career. Everything was fantastic. Thank you!!
Group leader · Hotels
Excellent rooms, excellent breakfast, excellent elevators, excellent location, excellent staff.
Group leader · Hotels
Great breakfast, enjoyed by everyone, with lots of choices, and available to us from 7 to 10 AM!
Group leader · Hotels
The best! Lovely rooms, super breakfast, great staff, nice location by Euston train/Tube station.
Group leader · Hotels
This is truly a good hotel in a great location. Breakfast is always good and workers are helpful.
Group leader · Hotels
Loved the breakfast and location; the family running the hotel was very friendly and accommodating.
Group leader · Hotels
Having air conditioning was a pleasure. Nice breakfast and well located near the subway, shops, etc.
Group leader · Hotels
WONDERFUL location. Nice courtyard for relaxing in the evening. Across the street from a little cafe!
Group leader · Hotels
This is the 2nd time at this hotel with Passports. Being from Colorado, the ?beach access is amazing.
Group leader · Hotels
The cruise line members were very accommodated to everyone and they made sure that we had a good time.
Group leader · Hotels
Tremendous! What a cool hotel - the kids liked this too - I would like to bring my husband back there!
Group leader · Hotels
The staff at this hotel was so helpful to all our needs and very supportive to our enjoyment of Paris.
Group leader · Hotels
What an amazing hotel - I loved this! The kids did too... wish we could have stayed here another night!
Group leader · Hotels
The Hotel Atlanta Augustus in Venice on the Lido was the nicest hotel in my history of European travel!
Group leader · Hotels
A beautiful hotel! The buffet was amazing! It was an easy walk to the center of town. We loved it there!
Group leader · Hotels
We loved our hotel - great location, big rooms, really nice restaurant attached for breakfast - loved that!
Group leader · Hotels
The location on and view of the ocean were spectacular! Very pleasant location to relax and enjoy the water.
Group leader · Hotels
Meals

Authentic, local, three-course.

25 stories about meals.

The atmosphere and the staff were excellent. I personally enjoyed the appetizer (foie gras).
Group leader · Meals
The group really enjoyed the lasagna, and the main course was great and had a lot of flavor.
Group leader · Meals
WOW!!!! Way beyond expectations! The food, the singing, the show aspects, the SERVICE! Wow!!
Group leader · Meals
Oh my word.....for a very refined palate. Group loved the food and selections available. YUM.
Group leader · Meals
Amazing. The service was patient with us. Let the kids speak French, kind, and wonderful food!
Group leader · Meals
Service was very friendly and the food was great! We had so much food and unbelievable variety.
Group leader · Meals
I think the food on this trip was the best of all our Passports' trips. It was a terrific trip.
Group leader · Meals
Dinner was excellent all the way--caprese salad, chicken, potatoes, tiramisu. Very well received.
Group leader · Meals
Our favorite meal of the entire tour was at Restaurant Bistrot Victoires. The duck is to DIE for!!!
Group leader · Meals
Dinner at the Silver Cross in London: Great, traditional British food! The pub vision came to life!
Group leader · Meals
Great food and entertainment. A surprise to walk out and see the illuminated Colosseum. Great choice!
Group leader · Meals
Hofnin Restaurant, Reykjavik, Iceland -- Easily, the single greatest dining experience ever. Amazing!
Group leader · Meals
DELICIOUS!!! Amazing salad. Individual pizzas that were wonderful. The kids were delighted that night.
Group leader · Meals
Very good beef bourguignon and outstanding Peach Melba! Small, but the service was excellent and quick.
Group leader · Meals
The 'Moules-frites' specialty was appreciated by all. What a beautiful location on this medieval plaza!
Group leader · Meals
Food was excellent!!! Wait staff was very accommodating. Great location, too - right next to our hotel.
Group leader · Meals
This was our favorite restaurant in Bayeux. Everyone commented on the ambience, the food and the service.
Group leader · Meals
The Brittany Ferries... absolutely fantastic! What an amazing 6-hour ride! The food was out of this world.
Group leader · Meals
What a treat! I couldn't believe at the variety of choices for breakfast. Royal treatment and very delicious.
Group leader · Meals
Our tour director knew the owner. The Algerian couscous was heavenly. A discovery for most of my students. They loved it!
Group leader · Meals
It was fun to try something different and to have the opportunity to talk about the Moroccan influence in France.
Group leader · Meals
What a magical evening! I bought their CD and relive the enchanted evening every day. My students loved it as well.
Group leader · Meals
It was a fun atmosphere. The kids loved the dancing and the parents loved watching them. The food was very good too.
Group leader · Meals
Awesome dinner to introduce students to British pub cuisine. It was walking distance from hotel and very nice set up.
Group leader · Meals
The meal was varied with an excellent soup to start off on a chilly evening. Food was also well prepared and seasoned.
Group leader · Meals
Tour Directors

Twenty years' experience, gate to gate.

19 stories about tour directors.

Is there anyone at Passports who deserves special praise? Kathy - great help/support from Enrollment Guides to 'Have a great trip tomorrow!
Group leader · Tour Directors
Passports did an excellent job arranging the excursion. Our hotels were very good and centrally located. Our tour director was great, as well.
Group leader · Tour Directors
I appreciated how Michael and Julian checked in with me occasionally. Gave me a sense of security, especially since I did not have a courier physically with our group.
Group leader · Tour Directors
Larry was amazing. He went out of his way on many occasions to make our trip extremely enjoyable. Kris and Dale also deserve praise for being so wonderful to work with!
Group leader · Tour Directors
The students and advisors had a fabulous experience in Costa Rica. Our tour guide, Pablo, and our chauffeur, Wilber, were truly phenomenal as well as extremely professional.
Group leader · Tour Directors
Sara was an exceptional guide. Just the right mix of information, humor, personal stories. The people LOVED her, including me. She was so organized and thought things through
Group leader · Tour Directors
Paola is just an amazing person. She knows what I want or need before I do. She's so knowledgeable, patient and professional. Besides all that, she treats me like a king, literally!
Group leader · Tour Directors
Tom is Mr. Spain. I love traveling with Tom because he shows us the "underbelly" of Spain. I have never eaten such good Spanish food before I started to travel with Tom. He's my "go to" guide for Spain.
Group leader · Tour Directors
This was simply an amazing tour. I didn't think that Paris (2013) could be topped, but Passports and especially Matteo made that happen. I felt like I was a real part of the culture and not just another tourist.
Group leader · Tour Directors
Shawn was excellent and extremely helpful at the last minute when one of our travelers had issues with her passport. The entire booking staff in Boston that was able to get her on a flight the very next day was amazing!
Group leader · Tour Directors
Having such wonderful hotels and meals made the trip soooo much easier. And our courier Jo was so outstanding. Her energy was contagious and her knowledge supplemented what the local guides left out. She deserves an A+++
Group leader · Tour Directors
Special praise to Shawn and our courier - Larry. Our long distance driver Javier was fantastic. Out of all the trips and all the driver, he was the best we have ever had. He did extra things for us that no driver has ever done before. He is a keeper.
Group leader · Tour Directors
Amazing. I could call passports and talk to Shawn at any time. He always was available to chat but if by change he was out of town, I know when he would return. Shawn helped me with the airplane seats, travel information and choosing the tour and dates.
Group leader · Tour Directors
Matteo was an outstanding courier, maybe the best we've ever had on a Passports trip. We all found him to be professional, polite, personable, quick thinking, responsive to our needs and requests, knowledgeable, resourceful, and possessing a great sense of humor.
Group leader · Tour Directors
I felt very supported while overseas with these students WITHOUT a courier, by choice. I had several Passport folks I could call at any time. Julian was amazing with regard to all of the details and follow through, continually sending me texts to make sure we were in accord.
Group leader · Tour Directors
Michael Ford helped me plan a personalized itinerary that suited my group perfectly. He spent a significant amount of time over a period of more than a year helping me to successfully plan this tour. He was very sensitive to my wishes, but he also made excellent suggestions which made the tour even better.
Group leader · Tour Directors
We were very pleased with our tour. In particular, our tour guide, Vivi, went above and beyond to make our experience the best it could possibly be. No task was too much of a challenge. She was able to provide two birthday cakes in order for us to celebrate student birthdays! Plus, an additional side-trip to allow us to experience churros.
Group leader · Tour Directors
Kudos to Passports for scrambling to arrange our trip to Ecuador on the spur of the moment due to the State Department travelers' warning about traveling in the Machu Picchu area. Kris and Dale saved the day. The trip to Ecuador was fantastic. The guide/courier may be the best we had on 6 Passports trips we've taken so far. The food was also excellent at every stop.
Group leader · Tour Directors
Our students walked into the airport with smiles on their faces in anticipation of our trip to Bavaria. The smiles stayed on their faces throughout the the whole experience and continue today. Thanks for changing the lives of our amazing students. Sara left us with the following, 'Your mind is like a parachute . . . . it only works when it is open.' I could not agree more!!
Group leader · Tour Directors
Customer Service

One person, start to finish.

25 stories about customer service.

I really appreciated Kathy's persistence and professionalism in keeping in contact with me.
Group leader · Customer Service
My communications with Kris have always been responded to immediately and with great result.
Group leader · Customer Service
Special praise to Michael for going above and beyond to help me make my first trip successful.
Group leader · Customer Service
Shawn and Dale, as usual, were prompt in response to questions and supportive of our requests.
Group leader · Customer Service
Everyone went out of their way to answer every question and to get the information to us on time.
Group leader · Customer Service
This is the second year Mike in London has come to visit us on tour, and that is such a nice touch!
Group leader · Customer Service
Knowledgeable, friendly, helpful, bent over backwards to provide individualized attention to groups.
Group leader · Customer Service
Julian was a wonderful help. He was easy to get ahold of and was a great help in working out issues.
Group leader · Customer Service
Overall, the trip was excellent. Great trip, great group, and great courier. Thanks to Passport staff!
Group leader · Customer Service
When our driver was late at the airport (no biggie), a rep from Passports came to check on us - awesome!
Group leader · Customer Service
Passports was great-- we had all of the materials necessary. Parents were confident in us and Passports.
Group leader · Customer Service
All materials and support was helpful, clarifying, prompt and reassuring for both myself and the parents.
Group leader · Customer Service
I continue to appreciate your staff and will continue to recommend Passports to my colleagues. Thank you!
Group leader · Customer Service
Dale is always ready to help, gets the info to me and makes the whole process smooth by being so proactive.
Group leader · Customer Service
Laura was very available, Willliam was extremely knowledgable and understandable, Larry was very attentive.
Group leader · Customer Service
All my questions were answered in a timely manner and I felt the staff at Passport really cared about my group.
Group leader · Customer Service
Everyone was always ready to help me and/or my travelers & potential travelers....sometimes even before we asked.
Group leader · Customer Service
I have been extremely happy with the services provided by Passports and will recommend your company to colleagues.
Group leader · Customer Service
As always, class act and job well done. I recommend Passports to anyone I have contact with in educational travel.
Group leader · Customer Service
I was thoroughly impressed from the time I contacted Passports until the time we arrived back home after our trip.
Group leader · Customer Service
With Passports, when I need something, I know help is just a call or email away. Thanks for making the process easy.
Group leader · Customer Service
The staff at Passports is extremely polite and helpful - a welcome change from some other businesses I have dealt with.
Group leader · Customer Service
Passports did an excellent job booking the flights. Direct flights in both directions, and a wonderful timing schedule.
Group leader · Customer Service
I loved my experience with Passports. From the planning to actually traveling abroad, Passports has been very supportive.
Group leader · Customer Service
As a first-time group leader, they guided me with ease and because of that, I can't wait for the next trip with Passports.
Group leader · Customer Service
Overall Experience

The whole trip, top to bottom.

25 stories about overall experience.

As long as I lead tours, I will count on Passports for travel services. You can't be beat.
Group leader · Overall Experience
Really enjoyed the trip...was action packed I enjoyed Rachel she was very helpful and kind.
Group leader · Overall Experience
All in all I thought it was a wonderful trip and think the kids really got a lot out of it.
Group leader · Overall Experience
This trip was amazing! It was the learning experience of a lifetime for some of my students.
Group leader · Overall Experience
The itinerary was wonderful, and I was so pleased we were able to see everything that we did.
Group leader · Overall Experience
I loved the experience of traveling with a group as I've always traveled independently before.
Group leader · Overall Experience
I have worked with you on many tours. I wouldn't keep returning to you if you weren't the best!
Group leader · Overall Experience
We had a great time and I know the students' parents were very pleased. Thank you for everything.
Group leader · Overall Experience
Thanks, Passports, you did an outstanding job again. My students have made a memory of a lifetime.
Group leader · Overall Experience
The trip went flawless this time, and each of the students were extremely satisfied with the trip.
Group leader · Overall Experience
Thank you both for such a wonderful time in Ireland. Seeing the isle was a dream come true for me!
Group leader · Overall Experience
Neither rain, sleet, nor snow could put a damper on our great experience and there was plenty of all three.
Group leader · Overall Experience
I love working with Passports. The students had an AMAZING time. The parents love it. We all give you an A+!
Group leader · Overall Experience
Passports is the absolute best company to travel with. I appreciate the personal care given to me and my group.
Group leader · Overall Experience
Everything was well organized, there were no major problems and the kids had a wonderful educational experience.
Group leader · Overall Experience
Passports exceeded my expectations on this trip! My group was very pleased. Everyone was thrilled with this tour.
Group leader · Overall Experience
I can't wait to book the next trip. What an amazing experience for our students and myself. Thank you so very much!
Group leader · Overall Experience
Passports did an excellent job booking the flights. Direct flights in both directions, and wonderful timing schedule.
Group leader · Overall Experience
What an honor to have been in Mr. Malcolm Miller's presence at Chartres, let alone hear about the cathedral from him!
Group leader · Overall Experience
Passports, as always, offers a high-quality, well-balanced, culturally insightful experience. I love traveling with you!
Group leader · Overall Experience
Tours were on time and very interesting with guides whose English was easy to understand. Students had a wonderful time.
Group leader · Overall Experience
Our overseas travel experience was amazing in Greece. The students have learned so much about the culture and the history.
Group leader · Overall Experience
All of my students said the trip was fantastic and that it was the best experience they have had in their high school career.
Group leader · Overall Experience
Everything worked out perfectly. Timing of transfers and flights was right on. Excellent staff to help us every step of the way.
Group leader · Overall Experience
We just returned from a life-changing travel adventure in Europe. Thank you Passports for making it happen every step of the way.
Group leader · Overall Experience
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Group Leader Stories — Real Testimonials | Passports